{"id":61012,"date":"2020-09-24T09:59:02","date_gmt":"2020-09-24T07:59:02","guid":{"rendered":"https:\/\/strohm-teka.com\/contact-with-us\/"},"modified":"2025-05-08T12:23:58","modified_gmt":"2025-05-08T10:23:58","slug":"contact-us","status":"publish","type":"page","link":"https:\/\/strohm-teka.com\/en\/contact-us\/","title":{"rendered":"Contact with us"},"content":{"rendered":"\n<p>For issues related to a product, please contact Customer Service directly at info@strohm-teka.com<\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<h3 class=\"wp-block-heading\">Contact form<\/h3>\n\n\n\n<!-- Begin Mailchimp Signup Form -->\n<link href=\"\/\/cdn-images.mailchimp.com\/embedcode\/classic-10_7.css\" rel=\"stylesheet\" type=\"text\/css\">\n<script src=\"https:\/\/www.google.com\/recaptcha\/api.js\" async defer><\/script>\n<style type=\"text\/css\">\n\t#mc_embed_signup {\n\t\tbackground: #fff;\n\t\tclear: left;\n\t\tfont: 14px Helvetica, Arial, sans-serif;\n\t}\n\n\t#mc_embed_signup form {\n\t\tdisplay: block;\n\t\tposition: relative;\n\t\ttext-align: left;\n\t\tpadding: 10px 0 10px 3%\n\t}\n\n\t#mc_embed_signup h2 {\n\t\tfont-weight: bold;\n\t\tpadding: 0;\n\t\tmargin: 15px 0;\n\t\tfont-size: 1.4em;\n\t}\n\n\t#mc_embed_signup input {\n\t\tborder: 1px solid #ABB0B2;\n\t\t-webkit-border-radius: 3px;\n\t\t-moz-border-radius: 3px;\n\t\tborder-radius: 3px;\n\t}\n\n\t#mc_embed_signup input[type=checkbox] {\n\t\t-webkit-appearance: checkbox;\n\t}\n\n\t#mc_embed_signup input[type=radio] {\n\t\t-webkit-appearance: radio;\n\t}\n\n\t#mc_embed_signup input:focus {\n\t\tborder-color: #333;\n\t}\n\n\t#mc_embed_signup .button {\n\t\tclear: both;\n\t\tbackground-color: #aaa;\n\t\tborder: 0 none;\n\t\tborder-radius: 4px;\n\t\ttransition: all 0.23s ease-in-out 0s;\n\t\tcolor: #FFFFFF;\n\t\tcursor: pointer;\n\t\tdisplay: inline-block;\n\t\tfont-size: 15px;\n\t\tfont-weight: normal;\n\t\theight: 32px;\n\t\tline-height: 32px;\n\t\tmargin: 0 5px 10px 0;\n\t\tpadding: 0 22px;\n\t\ttext-align: center;\n\t\ttext-decoration: none;\n\t\tvertical-align: top;\n\t\twhite-space: nowrap;\n\t\twidth: auto;\n\t}\n\n\t#mc_embed_signup .button:hover {\n\t\tbackground-color: #777;\n\t}\n\n\t#mc_embed_signup .small-meta {\n\t\tfont-size: 11px;\n\t}\n\n\t#mc_embed_signup .nowrap {\n\t\twhite-space: nowrap;\n\t}\n\n\t#mc_embed_signup .mc-field-group {\n\t\tclear: left;\n\t\tposition: relative;\n\t\twidth: 96%;\n\t\tpadding-bottom: 3%;\n\t\tmin-height: 50px;\n\t}\n\n\t#mc_embed_signup .size1of2 {\n\t\tclear: none;\n\t\tfloat: left;\n\t\tdisplay: inline-block;\n\t\twidth: 46%;\n\t\tmargin-right: 4%;\n\t}\n\n\t* html #mc_embed_signup .size1of2 {\n\t\tmargin-right: 2%;\n\t\t\/* Fix for IE6 double margins. *\/\n\t}\n\n\t#mc_embed_signup .mc-field-group label {\n\t\tdisplay: block;\n\t\tmargin-bottom: 3px;\n\t}\n\n\t#mc_embed_signup .mc-field-group input {\n\t\tdisplay: block;\n\t\twidth: 100%;\n\t\tpadding: 8px 0;\n\t\ttext-indent: 2%;\n\t}\n\n\t#mc_embed_signup .mc-field-group select {\n\t\tdisplay: inline-block;\n\t\twidth: 99%;\n\t\tpadding: 5px 0;\n\t\tmargin-bottom: 2px;\n\t}\n\n\t#mc_embed_signup .datefield,\n\t#mc_embed_signup .phonefield-us {\n\t\tpadding: 5px 0;\n\t}\n\n\t#mc_embed_signup .datefield input,\n\t#mc_embed_signup .phonefield-us input {\n\t\tdisplay: inline;\n\t\twidth: 60px;\n\t\tmargin: 0 2px;\n\t\tletter-spacing: 1px;\n\t\ttext-align: center;\n\t\tpadding: 5px 0 2px 0;\n\t}\n\n\t#mc_embed_signup .phonefield-us .phonearea input,\n\t#mc_embed_signup .phonefield-us .phonedetail1 input {\n\t\twidth: 40px;\n\t}\n\n\t#mc_embed_signup .datefield .monthfield input,\n\t#mc_embed_signup .datefield .dayfield input {\n\t\twidth: 30px;\n\t}\n\n\t#mc_embed_signup .datefield label,\n\t#mc_embed_signup .phonefield-us label {\n\t\tdisplay: none;\n\t}\n\n\t#mc_embed_signup 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0;\n\t\tpadding: 1em .5em .5em 0;\n\t\tfont-weight: bold;\n\t\tfloat: left;\n\t\ttop: -1.5em;\n\t\tz-index: 1;\n\t\twidth: 80%;\n\t}\n\n\t#mc_embed_signup #mce-error-response {\n\t\tdisplay: none;\n\t}\n\n\t#mc_embed_signup #mce-success-response {\n\t\tcolor: #529214;\n\t\tdisplay: none;\n\t}\n\n\t#mc_embed_signup label.error {\n\t\tdisplay: block;\n\t\tfloat: none;\n\t\twidth: auto;\n\t\tmargin-left: 1.05em;\n\t\ttext-align: left;\n\t\tpadding: .5em 0;\n\t}\n\n\t#mc-embedded-subscribe {\n\t\tclear: both;\n\t\twidth: auto;\n\t\tdisplay: block;\n\t\tmargin: 1em 0 1em 5%;\n\t}\n\n\t#mc_embed_signup #num-subscribers {\n\t\tfont-size: 1.1em;\n\t}\n\n\t#mc_embed_signup #num-subscribers span {\n\t\tpadding: .5em;\n\t\tborder: 1px solid #ccc;\n\t\tmargin-right: .5em;\n\t\tfont-weight: bold;\n\t}\n\n\t#mc_embed_signup #mc-embedded-subscribe-form div.mce_inline_error {\n\t\tdisplay: inline-block;\n\t\tmargin: 2px 0 1em 0;\n\t\tpadding: 5px 10px;\n\t\tbackground-color: rgba(255, 255, 255, 0.85);\n\t\t-webkit-border-radius: 3px;\n\t\t-moz-border-radius: 3px;\n\t\tborder-radius: 3px;\n\t\tfont-size: 14px;\n\t\tfont-weight: normal;\n\t\tz-index: 1;\n\t\tcolor: #e85c41;\n\t}\n\n\t#mc_embed_signup #mc-embedded-subscribe-form input.mce_inline_error {\n\t\tborder: 2px solid #e85c41;\n\t}\n\n\t\/* Add your own Mailchimp form style overrides in your site stylesheet or in this style block.\n\t   We recommend moving this block and the preceding CSS link to the HEAD of your HTML file. *\/\n<\/style>\n<style type=\"text\/css\">\n\t#mc-embedded-subscribe-form input[type=checkbox] {\n\t\tdisplay: inline;\n\t\twidth: auto;\n\t\tmargin-right: 10px;\n\t}\n\n\t#mergeRow-gdpr {\n\t\tmargin-top: 20px;\n\t}\n\n\t#mergeRow-gdpr fieldset label {\n\t\tfont-weight: normal;\n\t}\n\n\t#mc-embedded-subscribe-form .mc_fieldset {\n\t\tborder: none;\n\t\tmin-height: 0px;\n\t\tpadding-bottom: 0px;\n\t}\n<\/style>\n<div id=\"mc_embed_signup\">\n\t<script>\n\t\t(function() {\n\t\t\twindow.mc4wp = window.mc4wp || {\n\t\t\t\tlisteners: [],\n\t\t\t\tforms: {\n\t\t\t\t\ton: function(evt, cb) {\n\t\t\t\t\t\twindow.mc4wp.listeners.push({\n\t\t\t\t\t\t\tevent: evt,\n\t\t\t\t\t\t\tcallback: cb\n\t\t\t\t\t\t});\n\t\t\t\t\t}\n\t\t\t\t}\n\t\t\t}\n\t\t})();\n\t<\/script><!-- Mailchimp for WordPress v4.8.3 - https:\/\/wordpress.org\/plugins\/mailchimp-for-wp\/ -->\n\t<form id=\"mc4wp-form-1\" class=\"mc4wp-form mc4wp-form-98900\" method=\"post\" data-id=\"98900\" data-name=\"Contacto\" onsubmit=\"return strohm_mc_validate();\">\n\t\t<input type=\"hidden\" id=\"_wpnonce\" name=\"_wpnonce\" value=\"deb190ded8\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/en\/wp-json\/wp\/v2\/pages\/61012\" \/>\t\t<div class=\"mc4wp-form-fields\">\n\n\t\t\t<div id=\"mc_embed_signup_scroll\">\n\t\t\t\t<div class=\"indicates-required\"><span class=\"asterisk\">*<\/span> required field<\/div>\n\t\t\t\t<div class=\"mc-field-group size1of2\">\n\t\t\t\t\t<label for=\"mce-FNAME\">First name <\/label>\n\t\t\t\t\t<input type=\"text\" value=\"\" name=\"FNAME\" class=\"\" id=\"mce-FNAME\">\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"mc-field-group size1of2\">\n\t\t\t\t\t<label for=\"mce-LNAME\">Last name <\/label>\n\t\t\t\t\t<input type=\"text\" value=\"\" name=\"LNAME\" class=\"\" id=\"mce-LNAME\">\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"mc-field-group size1of2\">\n\t\t\t\t\t<label for=\"mce-EMAIL\">Email <span class=\"asterisk\">*<\/span>\n\t\t\t\t\t<\/label>\n\t\t\t\t\t<input type=\"email\" value=\"\" name=\"EMAIL\" class=\"required email\" id=\"mce-EMAIL\">\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"mc-field-group size1of2\">\n\t\t\t\t\t<label for=\"mce-PHONE\">Contact telephone number <span class=\"asterisk\">*<\/span><\/label>\n\t\t\t\t\t<input type=\"text\" name=\"PHONE\" class=\"\" value=\"\" id=\"mce-PHONE\">\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<input type=\"hidden\" value=\"EN\" name=\"LANG\" class=\"hidden\" id=\"mce-LANG\">\n\n\t\t\t\t\t\t\t\t\t<div class=\"mc-field-group size1of2\">\n\t\t\t\t\t\t<label for=\"mce-REGION\">Region <\/label>\n\t\t\t\t\t\t<input type=\"text\" name=\"REGION\" class=\"\" value=\"\" id=\"mce-REGION\">\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"mc-field-group size1of2\">\n\t\t\t\t\t<label for=\"mce-TYPE\">Request type <\/label>\n\t\t\t\t\t<select name=\"TYPE\" class=\"\" id=\"mce-TYPE\">\n\t\t\t\t\t\t<option value=\"\"><\/option>\n\t\t\t\t\t\t<option value=\"technical\">Technical request<\/option>\n\t\t\t\t\t\t<option value=\"purchase\">Where to buy<\/option>\n\t\t\t\t\t\t<option value=\"quality\">Quality<\/option>\n\t\t\t\t\t\t<option value=\"other\">Other features<\/option>\n\n\t\t\t\t\t<\/select>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"mc-field-group\">\n\t\t\t\t\t<label for=\"mce-MESSAGE\">Request <span class=\"asterisk\">*<\/span>\n\t\t\t\t\t<\/label>\n\t\t\t\t\t<textarea name=\"MESSAGE\" class=\"required\" id=\"mce-MESSAGE\"><\/textarea>\n\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t<input type=\"hidden\" value=\"Contact\" name=\"FORM\" id=\"mce-FORM\">\n\t\t\t\t<div id=\"mergeRow-gdpr\" class=\"mergeRow gdpr-mergeRow content__gdprBlock mc-field-group\">\n\t\t\t\t\t<div class=\"content__gdpr\">\n\t\t\t\t\t\t<label>Privacy and Permissions<\/label>\n\t\t\t\t\t\t<p>Do you agree to be contacted to answer your questions?<\/p>\n\t\t\t\t\t\t<p>\n\t\t\t\t\t\t\t<label>\n\t\t\t\t\t\t\t\t<input id=\"gdpr_49879\" name=\"INTERESTS[8e27d10fcd][]\" type=\"checkbox\" value=\"2e6b8e7c75\"><span>I consent to be contacted by Strohm staff by any of the means provided on this form in accordance with the privacy policy.<\/span>\n\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t<p>\n\t\t\t\t\t\t\t<label class=\"checkbox\"><input id=\"legal\" name=\"INTERESTS[8e27d10fcd][]\" type=\"checkbox\" value=\"a0337aef7f\">I accept the <a href=\"https:\/\/strohm-teka.com\/en\/privacy-policy\/\" target=\"_blank\">privacy policy<\/a> of the site.<\/label>\n\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t<p>\n\t\t\t\t\t\t\t<label><input name=\"INTERESTS[8e27d10fcd][]\" type=\"checkbox\" value=\"5936bc3b0b\"><span>I would also like to subscribe to the Strohm Teka Newsletter.<\/span>\n\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t<p>You can unsubscribe from our list at any time by clicking on the link at the bottom of all our emails or, if you prefer, by writing to info@strohm-teka.com. You can review our privacy policy at any time on the strohm-teka.com website.<\/p>\n\t\t\t\t\t\t<\/label>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div id=\"mce-responses\" class=\"clear\">\n\t\t\t\t\t<div class=\"response\" id=\"mce-error-response\" style=\"display:none\"><\/div>\n\t\t\t\t\t<div class=\"response\" id=\"mce-success-response\" style=\"display:none\"><\/div>\n\t\t\t\t<\/div> <!-- real people should not fill this in and expect good things - do not remove this or risk form bot signups-->\n\t\t\t\t<div style=\"position: absolute; left: -5000px;\" aria-hidden=\"true\"><input type=\"text\" name=\"b_d8fa65a356568f6171dc89a4a_297328ce02\" tabindex=\"-1\" value=\"\"><\/div>\n\t\t\t\t<input type=\"hidden\" id=\"_wpnonce\" name=\"_wpnonce\" value=\"deb190ded8\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/en\/wp-json\/wp\/v2\/pages\/61012\" \/>\t\t\t\t\t\t\t\t<div class=\"clear\"><input type=\"submit\" value=\"Submit\" name=\"subscribe\" id=\"mc-embedded-subscribe\" class=\"button\"><\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t<label style=\"display: none !important;\">Leave empty if you are a human: <input type=\"text\" name=\"_mc4wp_honeypot\" value=\"\" tabindex=\"-1\" autocomplete=\"off\" \/><\/label><input type=\"hidden\" name=\"_mc4wp_timestamp\" value=\"1780545725\" \/><input type=\"hidden\" name=\"_mc4wp_form_id\" value=\"98900\" \/><input type=\"hidden\" name=\"_mc4wp_form_element_id\" value=\"mc4wp-form-1\" \/>\n\t\t<div class=\"mc4wp-response\"><\/div>\n\t<\/form>\n\n<\/div>\n<script type='text\/javascript'>\n\tfunction strohm_mc_validate() {\n\t\tif ($('#mce-EMAIL').val().length < 6) {\n\t\t\tconsole.log('email');\n\t\t\talert(window.mc_translations['required_em']);\n\t\t\treturn false;\n\t\t}\n\t\tif ($('#mce-MESSAGE').val().length < 2) {\n\t\t\tconsole.log('message');\n\t\t\talert(window.mc_translations['required_ms']);\n\t\t\treturn false;\n\t\t}\n\t\tif ($('#mce-MESSAGE').val().length > 224) {\n\t\t\tconsole.log('message');\n\t\t\talert(window.mc_translations['size_ms']);\n\t\t\treturn false;\n\t\t}\n\n\t\tif (!$('#mce-PHONE').val().match(\/^[0-9\\s\\+\\-\\(\\)]{6,}$\/)) {\n\t\t\talert(window.mc_translations['invalid_ph']);\n\t\t\treturn false;\n\t\t}\n\n\t\tif ($('#legal').prop('checked') != true) {\n\t\t\tconsole.log('legal');\n\t\t\talert(window.mc_translations['required_leg']);\n\t\t\treturn false;\n\t\t}\n\t\tif ($('#gdpr_49879').prop('checked') != true) {\n\t\t\tconsole.log('legal');\n\t\t\talert(window.mc_translations['required_ctem']);\n\t\t\treturn false;\n\t\t}\n\t\treturn true;\n\t}\n\n\tjQuery('#mc4wp-form-1').submit(function(e) {\n\t\te.preventDefault();\n\t\tif (strohm_mc_validate()) {\n\t\t\tvar formData = {\n                \"contactName\": $(\"#mce-FNAME\").val() + \" \" + $(\"#mce-LNAME\").val(),\n                \"contactEmail\": $(\"#mce-EMAIL\").val(),\n                \"contactPhoneNum\": $(\"#mce-PHONE\").val(),\n                \"region\": $(\"#mce-REGION\").val(),\n                \"zipCode\": \"00001\",\n                \"webTicketType\": $(\"#mce-TYPE\").val(),\n                \"subject\": $(\"#mce-MESSAGE\").val().replace(\/[^\\w \\xC0-\\xFF]\/g, ' '),\n                \"itemCode\": \"web\",\n                \"itemDescription\": \"Consulta web\",\n                \"_wpnonce\": $('#_wpnonce').val(),\n                \"_wp_http_referer\": window.location.href,\n                \"g-recaptcha-response\": $(\"#g-recaptcha-response\").val(),\n                \"_mc4wp_honeypot\": $(\"input[name='_mc4wp_honeypot']\").val(),\n                \"action\": 'strohm_send_contactform'\n            };\n\n            var $submitBtn = $('#mc-embedded-subscribe');\n            var originalBtnText = $submitBtn.val();\n            $submitBtn.val('Enviando...').prop('disabled', true);\n\n            jQuery.ajax({\n                type: \"POST\",\n                url: \"\/wp-admin\/admin-ajax.php\",\n                dataType: 'json',\n                data: formData,\n                success: function(response) {\n                    if (response.success) {\n                        $('#mce-FNAME, #mce-LNAME, #mce-MESSAGE, #mce-PHONE, #mce-EMAIL, #mce-REGION').val('');\n                        $('#mce-TYPE').prop('selectedIndex', 0);\n                        $('#legal').prop('checked', false);\n                        $('#gdpr_49879').prop('checked', false);\n                        \n                        var successHtml = '<div style=\"background-color: #e6f4ea; border: 1px solid #34a853; color: #1e8e3e; padding: 15px 20px; text-align: left; border-radius: 4px; margin-bottom: 20px; display: flex; align-items: center;\"><span style=\"font-size: 24px; margin-right: 15px;\">\u2713<\/span><div><strong style=\"display:block; font-size: 16px;\">\u00a1Mensaje enviado con \u00e9xito!<\/strong><\/div>';\n                        $('#mce-error-response').hide();\n                        $('#mce-success-response').html(successHtml).fadeIn('fast');\n                        \n                        $submitBtn.val(originalBtnText).prop('disabled', false);\n\n                        $('html, body').animate({\n                            scrollTop: $(\"#mc_embed_signup\").offset().top - 80\n                        }, 500);\n\n                        setTimeout(function() {\n                            $('#mce-success-response').fadeOut('slow');\n                        }, 8000);\n\n                    } else {\n                        $('#mce-error-response').text(response.data || 'Error al enviar').fadeIn();\n                        $submitBtn.val(originalBtnText).prop('disabled', false);\n                    }\n                },\n                error: function(xhr) {\n                    var errorMsg = 'Error en la conexi\u00f3n. Por favor, int\u00e9ntalo de nuevo.';\n                    if (xhr.responseJSON && xhr.responseJSON.data) {\n                        errorMsg = xhr.responseJSON.data;\n                    }\n                    $('#mce-error-response').html('<div style=\"color: #d32f2f; padding: 10px; border: 1px solid #d32f2f; border-radius: 4px; margin-bottom:15px;\">' + errorMsg + '<\/div>').fadeIn();\n                    $submitBtn.val(originalBtnText).prop('disabled', false);\n                }\n            });\n\t\t}\n\t});\n\n\twindow.mc_translations = {\n\t\trequired_em: \"The email field is required.\",\n\t\tinvalid_ph: \"El campo tel\u00e9fono no es v\u00e1lido\",\n\t\trequired_ms: \"Please fill in the query field.\",\n\t\tsize_ms: \"Por favor, el campo de consulta es demasiado largo.\",\n\t\trequired_leg: \"Please accept the terms in order to submit the form.\",\n\t\trequired_ctem: \"Please agree to be contacted by email at a minimum.\"\n\t};\n<\/script>\n<!--End mc_embed_signup-->\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<div style=\"height:120px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h4 class=\"wp-block-heading\">Links of interest<\/h4>\n\n\n\n<p class=\"arrow-link\"><a data-type=\"page\" data-id=\"204\" href=\"https:\/\/strohm-teka.com\/en\/about-us\/our-centres\/\">Our centres<\/a><\/p>\n\n\n\n<p class=\"arrow-link\"><a data-type=\"page\" data-id=\"242\" href=\"https:\/\/strohm-teka.com\/en\/about-the-product\/catalogues-brochures\/\">Catalogues and Brochures<\/a><\/p>\n\n\n\n<p class=\"arrow-link\"><a data-type=\"page\" data-id=\"330\" href=\"https:\/\/strohm-teka.com\/en\/about-the-product\/quality-certifications\/\">Quality certifications<\/a><\/p>\n\n\n\n<p class=\"arrow-link\">\n          <a href=\"https:\/\/strohm-teka.com\/en\/about-the-product\/product-features\/\">Product features<\/a>\n        <\/p>\n<\/div>\n<\/div>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"For issues related to a product, please contact Customer Service directly at info@strohm-teka.com Contact form Links of interest Our centres Catalogues and Brochures Quality certifications Product features","protected":false},"author":17,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-61012","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - 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